CANCELLATION AND RETURN POLICY
*We are committed to offer you the very best product and service. We guarantee the quality of all the products you order from us. We urge you to check the products immediately upon delivery and in the event of any concerns, let us know promptly by calling customer care +880173-008-7896 or write to us at www.getyourfish@totalgroup-bd.com
* Complaints with respect to service will be reviewed by our customer services department and resolved within 24 hours.
* Complaints with respect to quality of the products will be forwarded to our quality team for review and will be acted upon immediately.
* Unfortunately, we are unable to accept the return of any product delivered to you but, if the products ordered by you do not meet your reasonable satisfaction, we may, in our absolute discretion, refund the money to you.
How can I cancel my order?:
You can cancel the order by calling our customer care +880173-008-7896. We will not be able to cancel the order once it is out for delivery.
Can I edit my order:
Yes you can edit the order by calling our customer care +880173-008-7896 within 15 min of placing the order. You will be able to add/remove individual items within an order.
Note: The partial refund cannot be accepted once your order is sent for processing.
Unacceptable delay in delivering the order
If you are unhappy with your order, please raise your concern by reaching out to us at the time of delivery on +880173-008-7896.
Note: For any quality complaints. it is compulsory to hold the product in the original packaging for review by our quality team. Basis product availability, we will arrange for replacement or will refund the amount to Get your fish wallet.
State of the art EU and USFDA approved processing plant, Skilled workforce, and Modern equipped in house Lab to bring you the international Standard quality Frozen foods.
